Runto Basic Membership – What’s Included
Runto
Home Services • HVAC • Plumbing • Electrical

Runto Basic Membership

Essential protection and priority service for homeowners who want reliable maintenance, transparent pricing, and fast help when something breaks.

✅ Priority scheduling<\/span> 🛠️ Member‑only rates<\/span> 📞 Live, local support<\/span> ⭐ You’re on Basic<\/span> <\/div>
$24 /month

Or $240/yr (2 months free)

Cancel anytime. No long‑term contracts.

Everything included

The Runto Basic Membership bundles the most‑requested perks across HVAC, plumbing, and electrical. Here’s the full list:

Core Perks

  • ✓ Priority dispatch on every service call (jump the line during peak season).
  • ✓ Member rate service fee — flat $59 trip/diagnostic (non‑member: $99+).
  • ✓ 10% off parts & labor on qualifying repairs (up to $500 savings per job).
  • ✓ 1‑Year workmanship warranty on all Runto‑performed repairs.
  • ✓ Phone/video triage to solve simple issues fast — free for members.
  • ✓ Member pricing on installs(HVAC, water heaters, fixtures, panels).

Annual Maintenance

  • ✓ HVAC tune‑up(1 system) — check refrigerant levels, delta‑T, electrical, drain, filter, and safety controls.
  • ✓ Plumbing safety visit — inspect shutoff valves, supply lines, visible drains, water pressure, and PRV.
  • ✓ Electrical safety check — panel visual, GFCI/AFCI testing, outlet sampling, smoke/CO check.
  • ✓ Water heater flush(tank type; once per year, where accessible).
  • ✓ Priority filter delivery reminder(optional add‑on, shipped at member pricing).

Have multiple HVAC systems? Add $79 per extra system for annual tune‑ups.

Convenience

  • ✓ Text‑to‑book & online portal — choose windows, track tech ETA, pay securely.
  • ✓ No after‑hours upcharge for urgent visits scheduled via member line*.
  • ✓ Transferable if you sell your home (remaining term moves to buyer).
  • ✓ Member community offers — seasonal promos and partner discounts.

*Subject to technician availability and safety guidelines.

How Basic compares

Feature Basic Plus Elite
Priority dispatch ✔︎ ✔︎ ✔︎ Highest
Service fee $59 $39 $0–$29
Parts & labor discount 10% 15% 20%
Annual HVAC tune‑up 1 system 2 systems 2+ systems
Plumbing safety visit ✔︎ ✔︎ ✔︎
Electrical safety check ✔︎ ✔︎ ✔︎
Water heater flush ✔︎ (tank) ✔︎ ✔︎ + anode insp.
Install discounts Member pricing Deeper pricing Best pricing

Important notes & limits

Good to know

  • i Member service fee applies per separate issue/visit.
  • i Discounts apply to Runto‑performed work only and cannot be stacked with other promos.
  • i Water heater flush included for tank units with accessible drain and functioning shutoffs.
  • i Maintenance visits are scheduled during standard business hours.

Not included

  • ✕ Coverage for breakdowns like an insurance/warranty policy (membership ≠ warranty).
  • ✕ Code upgrades, permits, or pre‑existing damage discovered during service.
  • ✕ Consumables (filters, bulbs, batteries) unless purchased separately.

Full terms available at checkout. Questions? Call (770) 800‑7930 or email info@runto.us.

How it works

1) Join

Pick monthly or annual. Your perks activate immediately.

2) Book

Use your member portal or text line to schedule. We prioritize your slot.

3) Save

Enjoy the member service fee and 10% off parts & labor on qualifying repairs.

FAQ

Can I cancel anytime?

Yes. Cancel anytime from your portal or by contacting support. Annual plans are prorated per remaining term minus any services already delivered.

Is this a home warranty?

No. This is a membership with maintenance and VIP service perks. Repairs are billed at member pricing; breakdowns aren’t paid by Runto like an insurance policy would.

How many HVAC systems are included in the tune‑up?

One system is included with Basic. Add additional systems for $79 each during your maintenance visit.

Do you offer emergency service?

Yes, subject to availability and safety. Members don’t pay an after‑hours surcharge when scheduled through the member line.

Upgrade your membership

You're already on Runto Basic. Choose a higher tier for lower service fees, deeper discounts, and expanded maintenance coverage.

Runto Plus

$39/mo or $390/yr(2 months free)

  • ✓<\/span> $39 service fee<\/strong> per visit (vs $59 Basic).<\/span><\/li>
  • ✓<\/span> 15% off parts & labor<\/strong> on qualifying repairs.<\/span><\/li>
  • ✓<\/span> 2 HVAC tune‑ups included<\/strong> (or 1 system bi‑annual).<\/span><\/li>
  • ✓<\/span> Deeper install discounts<\/strong> on HVAC, water heaters, and panels.<\/span><\/li>
  • ✓<\/span> Priority dispatch + member line.<\/span><\/li> <\/ul>